The following clauses make up the framework contract that all users accessing the www.otsgroup.es website are obliged to know and accept, without prejudice to the other «General Terms and Conditions of Sale» that form an integral part of the contracts of sale of the products offered by the Company.

For the sole purpose of these general terms and conditions, the expression «user» includes any internet user who accesses the www.otsgroup.es website, either directly or from any other internet site.

The general conditions of use of the Portal are as follows:

I.- GENERAL.

The services offered by OTS GROUP in the present Internet site will be regulated by the conditions contained in the present contract, without prejudice that the acquisition of the products that are offered in the page, will be regulated, in addition, by the General Conditions of Sale.

www.otsgroup.es reserves the right to modify, totally or partially, these general conditions, being applicable the new ones agreed from the moment of their insertion in the page. In any case, the aforementioned modifications will not have retroactive effects on the services previously contracted by the users.

For all purposes, it will be understood that the user accepts the conditions and rules of use listed here if he/she clicks on the «Accept» button at the foot of this document.

II.- IDENTIFICATION AND COMPANY NAME OF THE COMPANY OFFERING THE SERVICE.

Casa Ots Holding, S.L. is a company registered in the Mercantile Register of Lleida, Volume 1.072, Folio 102,

Page L-21160, 2nd inscription. With CIF number B-25634601, and with registered office in Solsona (ES 25280 Lleida), Polígono Industrial «Els Ametllers», c/ Ganiveters 9.

Telephone +34 973 481 900

E-mail address: info@otsgroup.es

Provides its services through the INTERNET on the website www.otsgroup.es

The address for the purpose of claims will correspond to the address indicated as the registered office of the company.

III.- USER ACCESS CONDITIONS.

The user undertakes to use the information contained in the page of this website exclusively for his own needs and not to directly or indirectly carry out any commercial exploitation of the services to which he has access.

The user of the website is entitled to free access to the public information contained therein, although Casa Ots Holding, S.L. reserves the right to restrict access to information, promotions and special offers to its registered clients.

Any user accessing the website www.otsgroup.es has the right to request access to purchase as a customer through the website, as well as to register as a customer, and may therefore take advantage of the special offers aimed at the group of customers if they comply with the specific conditions of the offer specified for each product. In this case, the user/customer shall be subject, in addition to these conditions, to the General Conditions of Sale.

IV.- ADVERTISING AND PERSONALISED OFFERS TO THE CLIENT.

The user authorises Casa Ots Holding, S.L. to send him/her advertising offers and information. The user may revoke this consent at any time by simply contacting our Customer Service Department at Tel.0034 973 481 900 or by sending an e-mail to info@otsgroup.es.

V.- INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS.

The rights relating to industrial and intellectual property (including, but not limited to, trademarks, logos, texts, photographs, icons, images, etc., as well as the graphic design, source code, etc.) are protected. As well as the graphic design, source code and other software elements contained in www.otsgroup.es are the property of Casa Ots Holding, S.L. or of the wholesale companies and manufacturers of the products and services offered. They are therefore subject to intellectual and industrial property rights protected by Spanish and international legislation.

Without the prior written authorisation of Casa Ots Holding, S.L., or, where applicable, of the wholesale company or the manufacturer of the product that holds the rights, it is not permitted to use, reproduce, transmit, manipulate, or make any use that exceeds the normal and necessary use for visiting the website and the use of the services offered.

Access to the services provided does not imply on the part of Casa Ots Holding, S.L. waiver, transfer or total or partial assignment of the rights derived from intellectual and industrial property, nor does it attribute rights of use, alteration, exploitation, reproduction, distribution or public communication of these contents without the prior and express written authorisation of the respective owners of said rights, without prejudice to the right to view and obtain a private security copy of said contents, provided that said right is exercised according to the principles of good faith and provided that the intellectual and industrial property of the owner of said rights remains unaltered, is used for non-commercial purposes and exclusively for the user’s personal information.

It is prohibited, except in cases expressly authorised by Casa Ots Holding, S.L., to establish links or hyperlinks from portals or websites of third parties to the WEB of www.otsgroup.es other than the main page of its portal, accessible at the URL address «http://otsgroup.es/», or that which may replace it in the future, as well as to present the WEB of Casa Ots Holding, S.L. or the information contained therein under frames or frames, distinctive signs, trademarks or company or commercial names of another person, company or entity.

The responsibility derived from the use of materials protected by intellectual and industrial property rights contained in this page will correspond exclusively to the user.

VI.- RELATING TO THE PURPOSE OF THE PORTAL.

The service provided by Casa Ots Holding, S.L. through the Internet portal www.www.otsgroup.estiene aims to offer users information on services and projects that the company markets under its own brand name.

VII.- EXONERATION OF RESPONSIBILITY.

Casa Ots Holding, S.L. does not guarantee continuous access, nor the correct viewing, downloading or use of the elements and information contained in the WEB pages, which may be impeded, hindered or interrupted by factors or circumstances beyond its control.

Casa Ots Holding, S.L. shall not be liable for any interruptions that may occur in the electrical or telecommunications services that prevent users from using the services offered.

Casa Ots Holding, S.L. is also not responsible for the web pages to which it may refer or for their contents.

VIII.- APPLICABLE LEGISLATION.

These General Conditions are governed by Spanish law.

IX.- PROTECTION OF PERSONAL DATA.

Responsible: OTS GROUP (Pol. Ind. Els Ametllers C/ Ganiveters 7, 25280 Solsona – Lleida / info@otsgroup.es) is responsible for the personal data provided to us.

Purpose: The personal data you have provided us with will be used solely for the following purposes: to manage the orders requested, to offer customer service, to answer any questions you may ask, statistical purposes, as well as for the accounting, fiscal and administrative management of our customers.

Legitimation: The legitimation for the processing of your data is the execution of a contract or the consent of the interested party, with legal basis regulated according to the Commercial Code and Complementary laws as well as those specific laws that may affect the specific activity.

Recipients: OTS GROUP has contracted a Cloud Computing service (cloud), with which all the legal requirements to comply with the RGPD have been formalised.

Rights: To exercise your rights of access, rectification, cancellation, opposition, right to transparency of information, right to suppression, limitation and portability you can contact: OTS GROUP (Pol. Ind. Els Ametllers C/ Ganiveters 7, 25280 Solsona – Lleida / info@otsgroup.es). At the same time, we inform you that you have the right to address your claims to the Data Protection Control Authorities.

Additional information: OTS GROUP undertakes not to make unfair use of the information and personal data supplied by you, and to maintain their confidentiality in all the applications they require. Your data will be kept for as long as our business relationship is maintained or for the years necessary to comply with legal obligations. OTS GROUP has implemented, in relation to documents and data processing, the corresponding security measures and documents required by current legal regulations.