Please read this privacy statement carefully before using this Site to understand how we will process your personal data. By using this Site, you signify your acceptance of our privacy policy. Otherwise, please do not use this Site.

1. Types of data processed / Links to other websites

CASA OTS HOLDING, S.L. respects your privacy. Through this Site CASA OTS HOLDING, S.L. does not collect or process any type of personal data, except those collected through cookies, as explained below.

This Site may contain links to other CASA OTS HOLDING, S.L. web pages or to web pages of our distributors, authorised repairers, other related companies or social media. When you click on a link to another CASA OTS HOLDING, S.L. or third party website, please note that these websites have their own privacy policy.

Please, before using these websites, be aware of their privacy policy. CASA OTS HOLDING, S.L. assumes no responsibility whatsoever for the web pages of third parties that appear linked in this Site.

2. Collection and use of information

To improve this Site in terms of system performance and usability, as well as to provide useful information about our products and services, we automatically collect and store information in log files on your computer.

This includes your IP address, browser type, language selected, operating system, Internet Service Provider (ISP) and date/time stamp. This information is used in the aggregate to improve the management of this Site, analyse trends and gather demographic information about our users. The information collected may be used by our marketing, advertising and communication services (e.g., to optimise and improve the user experience, present special offers and more attractive services).

If non-personal information is used in combination with Personal Data, the whole is treated as Personal Data.

3. Protection of Personal Data

Responsible: CASA OTS HOLDING, S.L. (Company of the so-called OTS GROUP) (Pol. Ind. Els Ametllers C/ Ganiveters 7, 25280 Solsona – Lleida / info@otsgroup.es) is responsible for the personal data you have provided us with.

Purpose: The personal data you have provided us with will be used solely for the following purposes: to manage the orders requested, provide customer service, answer any questions you may have, statistical purposes, as well as for the accounting, tax and administrative management of our customers.

Legitimation: The legitimation for the processing of your data is the execution of a contract or the consent of the interested party, with legal basis regulated according to the Commercial Code and Complementary laws as well as those specific laws that may affect the specific activity.

Recipients: OTS GROUP has contracted a Cloud Computing service (cloud), with which all the legal requirements to comply with the RGPD have been formalised.

Rights: To exercise your rights of access, rectification, cancellation, opposition, right to transparency of information, right to suppression, limitation and portability you can contact: OTS GROUP (Pol. Ind. Els Ametllers C/ Ganiveters 7, 25280 Solsona – Lleida / info@otsgroup.es). At the same time, we inform you that you have the right to address your claims to the Data Protection Control Authorities.

Additional information: OTS GROUP undertakes not to make unfair use of the information and personal data supplied by you, and to maintain their confidentiality in all the applications they require.

Your data will be kept for as long as our business relationship is maintained or for the years necessary to comply with legal obligations. OTS GROUP has implemented, in relation to documents and data processing, the corresponding security measures and documents required by current legal regulations.